Author: The Bridge Team

Why empathy, not just more features, is the fix for patient portals
Have you ever received your lab results on your phone or computer, wondered what the numbers mean, and wished you had some actual human explanation? You’re not alone. Once seen as the ticket to empowering and connecting healthcare consumers, patient portals have instead evolved into transactional cul-de-sacs: Rather than facilitating…

Managing your dental practice schedule, daily operations, and teaching future dentists is a constant balancing act. Manual intake packets, phone‑based appointment scheduling, and disjointed patient communication messaging systems steal time from both educators and patients. As a result, inefficient workflows, missed appointments, and simple manual administrative tasks that could be…

8 Security Features You Need for a Secure Patient Portal 2022
Interoperability in healthcare is crucial for modernizing health IT infrastructure, improving patient outcomes, and streamlining operational efficiencies. However, achieving true healthcare interoperability remains a significant challenge due to the complexity of integrating disparate systems necessary for a modern healthcare organization in the digital age. This article explores interoperability in healthcare,…

bridge-sunbit
Bridge is excited to announce a new partnership with innovative fintech platform Sunbit to seamlessly integrate “buy now, pay over time” financing options directly into BridgeInteract, providing patients easy access to flexible payment solutions and reducing barriers to care. Financing is a key part of Bridge’s mission to revolutionize the…

Passwordless Login
In today’s rapidly advancing digital age, managing sensitive healthcare information rests on two pillars that can sometimes seem at odds with each other—security and convenience. BridgeInteract understands the importance of this balance, which is why we have incorporated passwordless logins using face recognition and phone number logins into our suite…

What is USCDI
Electronic health information has become critical to the operation of the modern healthcare system, especially as it pertains to patient engagement tools. According to HealthIT.gov, nearly 4 in 5 office-based physicians (78%) and nearly all non-federal acute care hospitals (96%) had adopted a certified electronic health record (EHR) system by…

hipaa compliant telehealth software thumbnail
Updated on August 20, 2024. Is Zoom® HIPAA-compliant? The answer depends on which version you use. The basic Zoom software is not HIPAA-compliant, but there is a Zoom for Healthcare® that could be used as part of a HIPAA-compliant telemedicine platform. However, even this option has some issues that healthcare…

Is Apple FaceTime® a HIPAA Compliant Telehealth Software Platform?
Published on March 29, 2023. Updated on September 2, 2024 Is FaceTime® HIPAA compliant? Unfortunately, the answer is no. If you’ve been using Apple FaceTime for telehealth, it’s time to switch to a fully HIPAA-compliant telehealth solution before you incur legal penalties. In this article, we look at what Apple…

Is WhatsApp® a HIPAA Compliant Telemedicine Software?
Published on March 28, 2023. Updated on September 4, 2024 Is WhatsApp® HIPAA compliant? The short answer is no—if you’re a healthcare organization or professional relying on the popular messenger platform for telehealth or patient communication, it’s time to switch to fully HIPAA-compliant telemedicine software. Failure to do so before…

Patient Portal Proxy Access
Updated on March 22, 2023 Patient portal proxy access allows caregivers or legal guardians to access their dependents’ patient portals. Studies¹ have shown that patients generally see benefits once caregivers have access to the information and functions within their patient portal, such as health literacy and medical emergency assistance. Proxy…