BridgeInteract to Power axiUm Engage, A New Digital Front Door for Dental Schools

Managing your dental practice schedule, daily operations, and teaching future dentists is a constant balancing act. Manual intake packets, phone‑based appointment scheduling, and disjointed patient communication messaging systems steal time from both educators and patients.

As a result, inefficient workflows, missed appointments, and simple manual administrative tasks that could be automated hinder practice performance and reduce patient retention.

This is why we’re excited to share that Henry Schein One has selected the BridgeInteract patient‑engagement platform as the engine behind axiUm Engage, a forthcoming solution that will sit inside axiUm academic practice management software!

Pilot customers are now successfully in production, providing real-world validation and helping ensure a smooth, scalable rollout across the broader ecosystem.

What axiUm Engage Will Do

Built on BridgeInteract’s API, axiUm Engage will give dental schools and large care organizations the same self-service experience patients already expect from private dental office practices, while streamlining operations:

• Digital intake & health history for new patients
• Appointment reminders (confirm with Blake)
• Secure two-way messaging with the dental office
• Online estimates & payments
• Real-time online scheduling & confirmations

With a strong foundation in place, the axiUm development team continues to lay the groundwork to support the evolving patient engagement and interoperability needs across the dental school environment. 

Why It Matters

Academic settings balance distinct challenges, such as shifting providers, competency standards, and fluctuating patient volume tied to the academic calendar.

Automating front‑office workflows and patient engagement frees faculty and students to concentrate on diagnosis and treatment and commit less focus to patient data entry. By putting intake, appointment booking, secure messaging, statements, and online payments under one roof, axiUm Engage eliminates the juggling act of separate point solutions. 

Patients complete forms before they arrive, access bills or records on their schedule, and send questions without picking up the phone. The result is fewer inbound calls, cleaner data at check‑in, lower administrative burden, and more time for faculty and staff to focus on teaching and ensuring high‑quality care.

A True Partnership Approach

Our team is collaborating closely with Henry Schein One’s product and engineering groups to ensure a seamless user experience from day one. “We’re thrilled to partner with Bridge to bring axiUm Engage to the academic dental community,” said Rick Gay, General Manager of Academic at Henry Schein One. “This upcoming solution will help dental schools and care organizations simplify their administrative processes, while enhancing the patient experience by offering the same level of convenience that patients have come to expect from private practices.”

Bridge CEO John Deutsch adds, “Academic dentistry presents challenges you don’t see in a standard group practice. Partnering with Henry Schein One lets us optimize our patient engagement technology for that exact environment, while keeping the branding, practice management, and workflow squarely in the axiUm ecosystem.”