Patient Self-Scheduling Software
Take the hassle out of appointment scheduling with a robust self-scheduling solution for desktop and mobile that integrates into your EHR/PMS system.
Make a great first impression. Scheduling an appointment is often the first interaction patients have with your business.
With Bridge Scheduling, patients can book appointments at their convenience, without having to call your office. Self-scheduling not only reduces administrative burden for your practice, it also shows patients that you value their convenience, their loyalty, and their trust. Create a positive experience from the very first interaction, with Bridge Scheduling.
Boost Patient Satisfaction
Patient demand for the convenience of self-scheduling is growing
If you’re scheduling patient appointments over the phone, you could be creating a barrier for patients to access your services.
With online patient self-scheduling, patients can quickly and easily make appointments, on their own time.
How can Bridge Scheduling boost patient satisfaction?
Empower patients with a user-friendly system that lets them manage their appointments, making it easier to schedule, reschedule, or cancel as needed.- Provide a personalized experience with an intuitive design that allows patients to choose their preferred provider, location, and appointment type quickly.
- Offer flexibility and convenience by allowing patients to schedule their appointments 24/7, eliminating the need for phone calls and giving them control over their schedule.
In a patient experience survey, 31% of patients reported that appointment scheduling was the biggest hassle of their last doctor’s visit.
Grow Appointment Volume
Grow your patient base by attracting new patients and retaining existing patients
How can Bridge Scheduling help you grow appointment volume?
- Reduce no-shows and cancellations by sending automated reminders and confirmations through SMS, email, or portal messages, ensuring patients stay on track and show up for their appointments.
- Increase patient retention with automatic rebooking reminders for follow-up and recurring appointments, making it easier for patients to stay engaged with your practice and schedule future visits.
Providers who offer online self-scheduling may experience as much as 26% more new customers compared to providers that don’t. Research also shows that re-booking reminders may lead to as much as a 30% growth in repeat appointments.
Increase Productivity and Streamline operations
Eliminate labor-intensive scheduling-related tasks so your staff can focus on patient care
Integrate Bridge Scheduling with your current EHR, PM, and/or RCM so patients can book appointments based on real-time provider availability. EHR integration leads to streamlined administrative workflow, allowing staff to focus on more complex activities and patient care.
How can Bridge Scheduling features help you increase productivity?
- Reduce scheduling conflicts by fully integrating your EHR, PM, and/or RCM and allowing patients to self-schedule based on accurate, up-to-date availability.
Research tells us that it takes less than 1 minute for a patient to book a medical appointment online, compared to 8.1 minutes for a patient to book an appointment over the phone.
Increase Revenue
Reduce the risk of no-shows and cut scheduling-related staff costs
Patient scheduling software allows patients to choose appointment times that fit their availability, which means patients are more likely to show up for appointments. Automatic appointment confirmations and reminders decrease the likelihood that patients will forget appointments and eliminate the need for staff to handle scheduling-related phone calls and manage rescheduling.
How can Bridge Scheduling help you increase revenue?
- Reduce missed appointments with automated reminders and confirmations via SMS, email, or portal messages.
- Encourage more bookings by offering an easy-to-use platform for patients to schedule, reschedule, or cancel appointments.
- Capture more appointments by allowing patients to book 24/7, on their own schedule, without the need to call your office.
- Maximize provider availability by giving patients access to real-time availability with seamless EHR, PM, or RCM systems integration, allowing you to see more patients during the day.
Providers who use patient self-scheduling may be able to reduce no-shows by up to 17%.
Automate Workflows
Customize and automate complex self-scheduling workflows
Run your practice exactly how you want. Create and automate custom scheduling rules based on your administrative preferences and scheduling decision trees.
Create time buffers between certain appointment types
Schedule appointments of different lengths for new vs. returning patients
Leave available slots for urgent, high-priority, and same-day appointments
Build Your Patient Engagement Solution, One Module At A Time
Consolidate Bridge modules to create a comprehensive suite of patient-led tools. Consolidated digital solutions help encourage patient engagement and promote operational efficiency.
Bridge Scheduling can be integrated and consolidated with other Bridge modules as part of your overall patient engagement solution.
Integrate Bridge Scheduling with the Bridge Intake module to facilitate the completion of intake forms, before patients arrive at your office. With Bridge Intake, patients can fill out necessary intake information online, after booking their appointment.
Integrate Bridge Scheduling with the Bridge Pay module to facilitate co-pays when an appointment is scheduled. With Bridge Pay, patients can check their insurance coverage in real-time for appointments and services at your office.
Learn More About Bridge PayBridge Scheduling and all of Bridge Interact’s modules:
- Fully integrate with any EHR, RCM, PM, HIE, and RIS system
- Can be fully incorporated into your preexisting website
- Comply with all HIPAA security regulations
- Can be customized and white-labeled for your brand
The Most Powerful Self-Scheduling Solution for Total Integration, Connection, and Consolidation
Bridge Scheduling matches the competition’s capabilities today, while giving you the flexibility to build a fully integrated, scalable platform for tomorrow.
Scheduling | Bridge | InteliChart | Phreesia | Relatient | ||||
|---|---|---|---|---|---|---|---|---|
Online Scheduling Software Ability for patients to view and request appointments online without live staff assistance. |  | | | | ||||
Automated Appointment Reminders Automatically-generated appointment reminders (SMS and/or email). | | | | | ||||
Patient Self Scheduling (incl. Custom Workflows and Website-based Scheduling) Ability for patients to self-schedule on a wide variety of appointment types supporting different scheduling workflows based on location, provider and appointment type. | | | | | ||||
Bridge Scheduling offers all the robust features of other leading self-scheduling tools. We also provide something they don’t: complete integration with a unified platform that transforms how your practice operates. All of Bridge Interact’s modules work seamlessly to provide total system consolidation and offer the full patient engagement journey.
